Highly organized and personable Server with experience providing exceptional customer service in establishments ranging from casual cafés to fine-dining restaurants.
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Deep knowledge of menu offerings, including gourmet food, spirits, and wine pairings
- Skilled at anticipating and fulfilling guest needs and clarifying special orders
- Successful multi-tasking while remaining professional and courteous in fast-paced environments
1st Bakery and Coffee – Colorado Springs, Colorado - 2/2014 to Present
Assist guests in order selection by promoting specific menu items and specials. Respond to inquiries regarding meal preparation and service. Up-sell appetizers, specialty beverages, and desserts to increase guest check averages. Regularly follow-up with guest tables and promptly fulfill additional requests. Collect payments and balance transactions with receipts.
Hunee Vineyard – Telluride, Colorado - 6/2010 to 2/2014
Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service. Ensured high guest check averages by suggesting and selling additional food and beverage items. Provided direct assistance to bartender and lounge staff. Conducted inventory tracking and restocked supplies.
University of Colorado – Boulder, Colorado
Associate of Arts in Liberal Arts, 2015
Colorado State Food and Beverage Service Worker’s Permit (current)
Class 13 Server’s Permit (current) · Colorado State Liquor Control Board